Refund Policy

Last updated: April 2025

1. Eligibility

• Refund requests must be submitted within 7 (seven) calendar days of the original purchase date.
• The request must be sent from the email address used at checkout to: ferramentasvsl@gmail.com
• Use the subject line: "Refund Request — [Order Number]"
• Include your full name and order number in the message.

2. Digital Product

This product is delivered in digital format (PDF). No physical return is required. Refunds will be processed to the original payment method within 5–10 business days of approval.

3. No Questions Asked

We do not require a reason for your refund request. Any valid request submitted within the 7-day window will be honoured in full, without conditions.

4. Exceptions

• Requests submitted after the 7-day window has expired are not eligible.
• In cases of technical delivery failure, please contact us within 48 hours of purchase and we will resolve the issue immediately.

5. How to Request a Refund

Email: ferramentasvsl@gmail.com
Subject: Refund Request — [Order Number]
Response time: within 24 business hours